I saw this posted on the door of a hospital I was in today and asked for a copy. I am sorry I cannot quote the source. I think it is very well said, simple and to the point, with excellent tips, so I am copying it here.

Alzheimer’s Communication

  1. Never argue, instead agree
  2. Never reason, instead divert
  3. Never shame, instead distract
  4. Never lecture, instead reassure
  5. Never say “remember” instead, reminisce
  6. Never say “I told you”, instead repeat / regroup
  7. Never say “You can’t”, instead do what they can
  8. Never command / demand, instead ask, model
  9. Never condescend, instead encourage
  10. Never force, instead reinforce